Shop Securely with Wireless 1 Online

At Wireless 1 Online, we are committed to providing you with a safe and secure shopping experience. Our site and checkout facilities are encrypted and secured by Comodo SSL. This means that your information is protected with encryption when you send the information to us when in transit between different computers and networks.

What is SSL?

Secure Sockets Layer (SSL) is a global standard security technology developed by Netscape in 1994. SSL creates an encrypted link between a web server and a web browser to ensure that all data transmitted remains private and secure. Millions of consumers recognize the "golden padlock" which appears in their browser to indicate they are viewing a secure web page.

MasterCard SecureCode and Verified by Visa

All payments made through MasterCard or Visa are done so through the MasterCard Secure code and Verified by Visa security programs and will ask you for a verification password when completing the transaction. In some instances, your credit card payment may be declined by your bank if you do not enter this password. You can obtain the password for your credit card from your card issuer by contacting them directly. This is one extra step that has been introduced to make purchasing online safer for you.

To find out more about MasterCard SecureCode or Verified by Visa, please follow the links visit our MasterCard SecureCode and Verified by Visa page.

Please note that delivery times may be delayed for orders that require reference checking. MasterCard SecureCode and Verified by Visa orders will be dispatched generally faster than unverified orders. Another great reason to sign up to either of the two programs!

For your security we do not store credit cards details or payment details on site or electronically as all payments are handled directly with our merchant bank account. This ensures the utmost security for your credit card and banking information.

IP Logging
To keep our site safe and secure for our shoppers we may log and record your IP address. This is to ensure that orders made through our site are legitimate and not fraudulent. This information may be passed over the the appropriate authorities should we suspect a fraudulent transaction or order. No personal details will be stored or logged.

Important Credit Card Information
At Wireless 1 we take fraud seriously, and as such, we take all necessary steps to ensure your purchase is secure. For larger orders we may request the following:

  • A faxed or email copy of your Drivers Licence and Credit card to ensure you are the credit card holder. The address on the drivers licence must match the delivery address.
  • Future orders after the first verification may be subject to random checks
  • All orders will be subject to name and address verification before being processed.
  • Any suspected fraudulent activity will be reported to the police.
    • We also follow the Privacy Act 1988 when it comes to handling your personal information, and you can visit our privacy policy for more information.


    Some useful tips to shop online safely
    1. Get to know your retailer.
      2. Ensure that they are contactable in some way to answer your questions. Contact them and ask them questions if you need to. A reputable business will be happy to answer questions about their products or services. If you are unsure about thair security and privacy policies, ask them questions to ensure you are totally satisfied and comfortable purchasing from them.

    2. Ensure that the site is secure.
      3. Check whether the site you are purchasing from is secure and authentic. You can check this by clicking the security link on the website. This may be in the form or a security logo or page and will authenticate the site for you. If you are unsure about the security, contact the organisation. A secure site will also display a padlock symbol in the right hand corner of the browser as well as display 'https://' in the browser address bar when answering sensitive information.

    3. Check if the site uses MasterCard SecureCode or Verified by Visa to process their transactions.
      4. These two programs have been established to provide online shoppers with extra security. When processing a transaction through a site that accepts MasterCard SecureCode or Verified by Visa payments, you will be asked to enter a password similar to your ATM card. This password confirms that you are the owner of the card, so no unauthorised transactions can be made.

      Wireless 1 Online only accepts MasterCard and Visa payments through these programs, to ensure utmost safety and security for you when shopping with us.

    4. Ensure that the site has a privacy policy.
      5. A privacy policy will help you understand how the site and the company handles and uses your personal and private details. You can view our Privacy Policy here.