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UNITED PORTABLE DEVICES UPGRADE 2 YEAR 501-1000 |
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Code: UNIPDUG2Y1K
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Features
United's CCP takes control of the warranty at the end of the original manufacturers warranty. During the manufacturer period, you can still goe through your normal warranty procedure.
I.e. If the manufacturer has a 1 year warranty, a +2 year will give you a total of 3 years. The 1st year from the manufacturer, and the 2nd, 3rd year from United.
- Up to 5 Years Total Coverage Available
- Nation Wide Coverage
- Repair or Replace
- No Repair Bills
- Enhances The Original Manufacturers Warranty
- Protecting your investment
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United Customer Care Packs are all on-site as standard. Due to the vast range of equipment United can cover, there are 3 main different types of on-site services provided depending on the product:
- ON-SITE REPAIR: One of United's service agents will go out to the your home or business and fix the equipment. The system is not usually taken off site.
- ON-SITE EXTRACTION: Up to 2 service agents will remove and re-fit the equipment from the home or business. The equipment is also transported to and from the service centre free of charge.
- PICK-UP & DELIVERY: Similar to extraction, although you should have the equipment ready packed in a box for a courier pick-up. Repaired equipment will also be returned via courier.
WHAT IS COVERED?
United covers new equipment from all mechanical and electrical defects, unless otherwise excluded. United provides for the labour and replacement parts/products necessary to maintain the product in good operating condition. United provides a set of its Terms and Conditions detailing warranty coverage. As a guideline, United's terms are generally the same as the manufacturer's warranty coverage.
To help in avoiding failures which are normally not covered under warranty:
- Make sure the product is serviced, in accordance with the manufacturer's recommendations
- Keep the product clean and free of rodents or insects
- Keep the product out of direct sunlight, wherever possible
- Do not drop the product and keep it clear of damage from other objects
- Ensure any software loaded on computers and the like is compatible with the product
- Do not modify the product or fit additional components, after the date of purchase
- Do not use the product with incompatible equipment
- Do not overheat the product or subject it to environmental conditions, which will cause early deterioration of the product, such as moisture, dust, vibration, etc.
- Fit a Surge Protector between the equipment and the mains power outlet
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Last Updated: 22nd of May 2009 |
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